If you ordered the Scream Factory and Shout! Factory’s Friday the 13th Blu-ray Collection (Deluxe Edition), it is possible that you received some defective blu-ray discs. The good news is that Shout! Factory has a program that will allow you to get free replacement blu-rays.
The discs that have been affected are:
PART 3 (When viewing in 3D) – First instance of 3D opening credits does not come out of the screen correctly.
PART 9: JASON GOES TO HELL (Unrated Cut) – Missing “snapped wrist” gore in an uncut scene.
PART 10: JASON X: Missing audio during a scene in the film in which Jason kills camp counselors in a sleeping bag.
Shout! Factory stated “There were some unintended mistakes in our process due to human error, for which we accept responsibility, and we extend to you our genuine apologies. We plan to correct those errors by offering replacements for three discs: Friday the 13th Part 3, Jason Goes to Hell (Uncut version) and Jason X.”
To request replacement discs follow the below instructions:
If you would like to sign up to receive the three corrected discs at no cost to you, please go www.discshipment.com and follow the instructions on the form. Replacement disc fulfillment will be handled by a third party. If you have any questions about the status of your replacement disc shipment once you have completed the form, please email: info@discshipment.com. Shout! Factory customer service will not have any info on the status of your replacement disc order.